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Softonic review

Busibud: Process Intelligence

Busibud: Process Intelligence is a Chrome add-on that adds process intelligence to your CRM and helpdesk software. This app requires a valid subscription on HelpScout, FreshDesk, or ZenDesk, as well as a valid process intelligence subscription.

With Process Intelligence, you can significantly map your customer service processes, enabling better analytics and easier training of new hires. By analyzing your customer interactions, this add-on provides valuable insights into your workflow, helping you identify bottlenecks, streamline processes, and improve overall efficiency.

The integration of process intelligence into your CRM and helpdesk software allows for a more comprehensive understanding of your customer service operations. With the ability to track and analyze key metrics, you can make data-driven decisions to enhance customer satisfaction and optimize your team's performance.

Busibud: Process Intelligence is a valuable tool for businesses looking to improve their customer service processes and gain deeper insights into their operations. It is a must-have for those seeking to enhance their CRM and helpdesk software capabilities.

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